Privacy Policy

This Privacy Policy explains how Atlas Food Additives, Inc. (“Atlas Food Additives”, “we”, “us”, “our”) collects, uses, stores and protects personal data related to visitors, customers, suppliers and partners who interact with atlasfoodadditives.com or communicate with us via email, phone or WhatsApp.

Our business is B2B-focused. Most of the information we process relates to professional contacts at food, beverage, nutrition, pet food and feed companies. Even so, we treat personal data with care and aim to be transparent about how it is used.

1. Who we are and how to contact us

Atlas Food Additives, Inc. is a supplier of food additives and ingredients, cooperating with major producers in China and serving manufacturers worldwide.

Company: Atlas Food Additives, Inc.
Address: Next Level Tower No: 227, 06520 Çankaya / Ankara, Turkey
Email: info@atlasfoodadditives.com
Phone / WhatsApp: +90 507 856 26 11 · Chat on WhatsApp

If you have questions about this Privacy Policy or how we process personal data, you can contact us using the details above or via the Contact page.

2. What this Privacy Policy covers

This Privacy Policy applies to personal data that we collect when you:

  • Visit atlasfoodadditives.com or any subpages (the “Website”).
  • Submit inquiries through our contact forms or request a quote / sample.
  • Communicate with us by email, phone, WhatsApp or other channels listed on the Website.
  • Interact with our marketing materials, newsletters or trade show promotions.

This Privacy Policy does not cover the websites or services of other companies, even if we link to them on our Website.

3. Types of personal data we collect

The personal data we collect depends on how you use our Website and services. In a B2B context, this often includes:

3.1. Data you provide directly

  • Contact details: name, surname, job title, company name, business email address, business phone / mobile number, WhatsApp number, country/region.
  • Project and inquiry information: product interests (for example, sweeteners, thickeners, preservatives), application details, estimated volumes, packaging needs, target markets and other information you choose to share.
  • Communication content: information contained in emails, messages, or documents you send us (for example, technical questions, specifications, feedback).

3.2. Data collected automatically

When you visit our Website, we may collect certain information automatically, such as:

  • Device and browser information (for example, browser type, operating system, screen resolution).
  • Approximate location information derived from your IP address (for example, country, city).
  • Pages visited, time spent on pages, referral sources and interactions (for example, clicks on product group pages, Academy articles or contact forms).

This information is typically collected via cookies or similar technologies and is used to improve the performance and usability of our Website and to support SEO and marketing analysis. See the Cookies & similar technologies section below for more details.

4. How we use personal data

We use personal data primarily to operate our B2B food additives business and respond to inquiries. Typical purposes include:

4.1. Responding to inquiries and providing quotes

  • Answering questions submitted via contact forms, email, phone or WhatsApp.
  • Preparing technical and commercial offers for food additives and ingredients.
  • Coordinating sampling, logistics options and delivery terms for potential projects.

4.2. Customer and supplier relationship management

  • Maintaining records of interactions with customers, distributors and suppliers.
  • Tracking project history (for example, requested additives, applications, target markets, quality requirements).
  • Managing contractual relationships, orders and deliveries.

4.3. Website performance, analytics and SEO

  • Monitoring how visitors use our Website to improve navigation, content structure, internal links and technical SEO performance.
  • Identifying which product groups, product index pages or Academy articles are most useful for visitors from different regions and industries.

4.4. Marketing communications (B2B)

  • Sending relevant information about our product portfolio, Atlas Academy articles, industry applications or regulatory updates to existing customers and selected business contacts.
  • Managing opt-in / opt-out preferences for newsletters or marketing emails where applicable.

You can request to stop receiving marketing communications at any time by following the unsubscribe instructions in our messages or by contacting us at info@atlasfoodadditives.com.

4.5. Legal, compliance and security

  • Meeting legal or regulatory obligations, including export control and sanctions screening where applicable.
  • Protecting our rights, property and the security of our systems and data.
  • Handling potential disputes or investigations in connection with our business.

5. Cookies and similar technologies

Our Website may use cookies and similar technologies to improve functionality, support analytics and help us understand how visitors use atlasfoodadditives.com.

5.1. Types of cookies we may use

  • Strictly necessary cookies: required for basic operation of the Website (for example, security and navigation).
  • Performance and analytics cookies: used to collect aggregated information about how visitors use our Website, which pages are most visited and where visitors come from geographically.
  • Functionality cookies: used to remember certain choices you make (for example, form data you have entered during a session).

5.2. Managing cookies

Most browsers allow you to manage cookies via their settings, including deleting cookies, blocking certain types of cookies or receiving alerts before cookies are stored. Please note that disabling some cookies may affect the functionality and user experience of the Website.

6. Legal bases and international transfers

Atlas Food Additives, Inc. operates from Turkey and supplies customers in many countries. Depending on your location, data protection laws may require us to have a legal basis for processing your personal data and to manage cross-border data transfers appropriately.

In general, we rely on the following legal bases:

  • Performance of a contract or steps prior to entering a contract: when we process your data to respond to inquiries, prepare offers, fulfil orders or manage customer and supplier relationships.
  • Legitimate interests: such as operating and improving our Website, understanding how it is used, managing business relationships and promoting our B2B services, provided these interests are balanced against your rights.
  • Consent: when required for specific marketing communications, cookie categories or similar purposes.
  • Legal obligations: when we must retain or disclose data to comply with applicable laws or requests from authorities.

Because we cooperate with producers and partners in other countries (including China), some personal data may be transferred internationally when necessary to handle specific projects or inquiries. In such cases, we share only the information that is needed and we aim to work with partners who respect appropriate confidentiality and data protection standards.

7. How we share personal data

We do not sell personal data. We may share personal data only in limited situations, such as:

  • Within Atlas Food Additives: with team members who need the information to respond to your inquiry or manage our relationship.
  • With producer partners and logistics providers: when necessary to prepare quotes, manage shipments, provide technical support, or organise sampling and deliveries.
  • With professional service providers: such as IT and hosting providers, consultants or analytics service providers who support our business operations and are bound by confidentiality obligations.
  • Where required by law or authorities: when we reasonably believe disclosure is necessary to comply with applicable laws, regulations or legal requests.

8. Data retention

We retain personal data for as long as necessary to fulfil the purposes described in this Privacy Policy or as required by applicable law. Retention periods may vary depending on:

  • The nature of the relationship (for example, prospective customer, active customer, supplier, former customer).
  • Legal, tax or regulatory requirements to keep records for a defined period.
  • Business needs, such as keeping project history for a reasonable time to support repeat inquiries or technical work.

When personal data is no longer needed, we aim to delete it or anonymise it in a secure way.

9. Your data protection rights

Depending on your location and applicable law, you may have certain rights in relation to your personal data, such as:

  • The right to request access to the personal data we hold about you.
  • The right to request correction of inaccurate or incomplete personal data.
  • The right to request deletion of your personal data, subject to legal or contractual obligations to retain some information.
  • The right to object to certain types of processing, or to request restrictions on processing in certain circumstances.
  • The right to withdraw consent where processing is based on your consent (for example, certain marketing communications).

To exercise these rights or to ask questions about them, please contact us at info@atlasfoodadditives.com. We may need to verify your identity before responding to your request.

10. Information security

We take reasonable technical and organisational measures to protect personal data from accidental or unlawful destruction, loss, alteration, unauthorised disclosure or access. These measures may include:

  • Using reputable hosting and email providers.
  • Restricting access to personal data to personnel who need it for their work.
  • Maintaining internal policies and procedures related to information security and data handling.

No system is fully secure, and we cannot guarantee absolute security of data. However, we aim to take reasonable steps to reduce risks and respond appropriately to any potential incidents.

11. Children’s privacy

Our Website, products and services are intended for professional and business use in the food, beverage, nutrition, pet food and feed industries. We do not knowingly collect personal data from children. If you believe that a child has provided us with personal data, please contact us and we will take steps to delete such information if appropriate.

12. Third-party websites and links

Our Website may include links to third-party websites, resources or services. These websites operate independently from Atlas Food Additives and have their own privacy policies. We are not responsible for the content, security or privacy practices of third-party websites. We recommend that you review their privacy policies when visiting them.

13. Updates to this Privacy Policy

We may update this Privacy Policy from time to time, for example, to reflect changes in our business, the Website or applicable laws and regulations. Updated versions will be posted on atlasfoodadditives.com/privacy.html with a revised date.

We encourage you to review this page periodically to stay informed about how we handle personal data.

14. How to contact us about privacy

If you have any questions, requests or concerns regarding this Privacy Policy or our handling of personal data, you can contact us at:

Email: info@atlasfoodadditives.com
Phone / WhatsApp: +90 507 856 26 11 · Chat on WhatsApp
Or via the Contact page.